Introduction
International Villas is known as the “Website” in this Privacy Policy.
International Villas (“International Villas“) operates the website located at internationalvillas.com.au (“International Villas Website“). Internationalvillas.com is a subsidiary of International Villas.
Internationalvillas.com and International Villas are together known as “INTERNATIONAL VILLAS” or “we”, “our” and “us” in this Privacy Policy (unless the context requires), except in relation to the Credit Reporting Policy where “INTERNATIONAL VILLAS” or “we”, “our” and “us” refer only to internationalvillas.com.au.
This Privacy Policy sets out the manner in which we collect, use, disclose and manage personal information. By using the Websites and the International Villas Website, subscribing to our services or entering into an agreement with us in relation to the Websites, you are taken to have International Villas, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. If you are a customer and the modification would result in a material change to either party’s rights or obligations and, for that International Villas, may cause you material detriment, we will give you at least 30 days’ written notice via email before the modification is to take effect and you may terminate your agreement with us during this period if you consider that the modification will cause you material detriment. For non-material changes we make that would not cause material detriment to a customer, we will give customers at least 30 days’ written notice via Email (admin@internationalvillas.com.au) before the modification is to take effect, but customers may not terminate as a result of this modification during this period.
- We respect your privacy
1.1. International Villas respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is the information we hold which is identifiable as being about you.
- Collection of personal information
2.1. International Villas will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
- How we collect your personal information
3.1. International Villas collects personal information from you in a variety of ways, including when you interact with us electronically, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
- Use of your personal information
4.1. International Villas may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2 International Villas may contact you by a variety of methods such as email, text, phone call, video call etc.
4.3 The contact details you provide for your listing may be utilised by those interested in your property, however not required due to our internal messaging system.
- Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of International Villas, www.internationalvillas.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
- Security of your personal information
6.1. International Villas is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
- Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@internationalvillas.com.au.
7.2 Deletion of Personal Data
You may wish to delete all personal information from the International Villas platform. This can be achieved by either deleting your account via the “My Profile” tab in your personal dashboard or by contacting International Villas directly via admin@internationalvillas.com.au
- Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to admin@internationalvillas.com.au We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
- Changes to Privacy Policy
9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
- Website
10.1. When you visit our website
When you come to our website (www.internationalvillas.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. but not limited to. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.2. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
10.3. Third-party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that International Villas is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.